Don’t burn out your project managers! In place of task-based project planning, digital services companies should implement a duration-based approach. This is when a certain percentage of each role or a person’s time is allotted to client projects. Why? It will help agencies avoid burning out their vital project managers and scale the business.
When the economy is booming and money is flowing, it’s easier for services companies to get away with sloppy operations and underperforming KPI’s. However, when...
Adopting a Professional Services Automation tool is all about driving business outcomes – like better revenue, increased margin, or strategic growth. In reality, most organizations aren’t doing a great job of evaluating software, and they’re missing the mark on the solution that best suits their needs. We explain topics to consider before purchasing a new tool.
Scaling a digital shop is challenging. I’ve been there. Last week, we were given the opportunity to speak with other digital shops via the Society...
“The Shape of Things to Come” is a work of science fiction by H.G. Wells and for some digital services firms, accurate forecasts of future...
Success requires continuous improvement. This is especially true in the solutions architecture and sales leadership roles I’ve held and led in the custom software development...
The professional services industry continues to debate the merits of best in breed vs. all-in-one solutions. In a previous role at a digital consultancy, we...
Digital services companies are typically born because a small group of people have a point of view on their craft and an ambition to solve...
Ah, the plight of our fellow project accountants. They have an (almost always) thankless job, but also one that’s critical to any digital consultancy’s health...