KPIs that Matter: How to Hit Your Utilization Target
Digital services organizations have a mountain of priorities. One critical component to operating successfully is understanding the utilization benchmark and consistently hitting the target.
Focal Point: Insights from the Parallax Blog
Discover the best practices for sales pricing, project accounting and resource management needed to evolve your digital agency.
Five Steps to Smarter Forecasting
Riding the "too little work, too much work" roller coaster is a tough challenge for digital services companies. Here are five steps to use data and forecasting to exit the ride.
KPIs that Matter: How to Protect Project Margins Amid Economic Uncertainty
Economic uncertainty is causing business leaders to become more conservative with their resources. A looming recession, layoffs across tech sectors, and shrinking budgets mean digital services companies need to optimize their performance and maximize their resources without burning people out.
The Importance of Decoupling Resource and Project Management
Don’t burn out your project managers! In place of task-based project planning, digital services companies should implement a duration-based approach. This is when a certain percentage of each role or a person’s time is allotted to client projects. Why? It will help agencies avoid burning out their vital project managers and scale the business.
During Turbulent Times, Narrow Your Focus: The Two KPIs That Matter Most
When the economy is booming and money is flowing, it’s easier for services companies to get away with sloppy operations and underperforming KPI’s. However, when...
Embarking on a Software Evaluation? Leverage These 6 Pillars from the Outcome Chain Framework
Adopting a Professional Services Automation tool is all about driving business outcomes – like better revenue, increased margin, or strategic growth. In reality, most organizations aren’t doing a great job of evaluating software, and they’re missing the mark on the solution that best suits their needs. We explain topics to consider before purchasing a new tool.
The Growth Mindset for Digital Agencies
Scaling a digital shop is challenging. I’ve been there. Last week, we were given the opportunity to speak with other digital shops via the Society...
The Shape of Projects to Come – Accurately Forecasting Resources and Revenue
“The Shape of Things to Come” is a work of science fiction by H.G. Wells and for some digital services firms, accurate forecasts of future...
The Problem with Task-based Proposals
Success requires continuous improvement. This is especially true in the solutions architecture and sales leadership roles I’ve held and led in the custom software development...